Support Center

Get help with your SkyCast products and services

Documentation

User guides and manuals

Contact Support

Get help from our team

Submit a Ticket

Create a support ticket

Frequently Asked Questions

How do I set up my Weather Station?

Follow these steps to set up your Weather Station:

  1. Unpack all components from the box
  2. Install the outdoor sensor unit in a suitable location
  3. Connect the base station to power
  4. Follow the on-screen instructions to pair the devices
  5. Download the SkyCast app to access your data

How do I export my weather data?

You can export your weather data in several formats:

  1. Log in to your SkyCast account
  2. Go to the Data section
  3. Select the date range you want to export
  4. Choose your preferred format (CSV, JSON, or PDF)
  5. Click Export and download your file

What's included in the Premium subscription?

The Premium subscription includes:

  • Advanced weather forecasting
  • Historical data access
  • Custom alerts and notifications
  • Priority support
  • API access for developers

Contact Support

Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.